As a patient, you have the right to:
- Dignity and respect. Treated with dignity and respect at all stages.
- Proper medical care. Receive the best available, properly prescribed, and expertly administered medical care.
- Know your clinicians. Know the names, professional status, and experience of all staff.
- A second opinion. Assistance in facilitating a second opinion regarding your diagnosis.
- Complete information. Full details about your diagnosis, treatment, and prognosis.
- Refuse treatment. The right to refuse care and be informed of the potential consequences.
- Pain management. Appropriate assessment and management of pain.
- Medical records. Access to your records within a reasonable timeframe.
- Privacy. Confidentiality of all communications and records.
Patients’ Responsibilities
Patients’ involvement in their own care is critical to the healing process.
- Seek medical attention: Let us know if you need help at once.
- Provide accurate history: Inform us of past illnesses, allergies, and medications.
- Comply with instructions: Follow advice, keep appointments, and provide 24-hour notice for cancellations.
- Accept responsibility: Understand the outcomes of refusing treatment or failing to follow programs.
- Financial responsibility: Arrange payment for hospital and professional charges.